Skip to content

Cancel my order

You can cancel until the order is on the way, from its details. A card or Wallet payment is refunded within 24 hours. Once shipped, refuse the parcel from the courier or open a return after delivery.

Updated on 8 November 2026

Steps

  1. 1Open the order in My account › Orders.
  2. 2Tap “Cancel”: a summary shows what is refunded and how.
  3. 3Confirm. The shop is told at once.
Did this page help?